Privacy Policy

At Tucarma Property Services (TPS), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Australian privacy laws.

By engaging with TPS, you agree to the terms outlined in this policy.

We collect personal information necessary to provide our services effectively. This may include:

• Contact Information – Name, phone number, email address, and company details.
• Site Details – Addresses of properties we service, and project requirements.
• Billing Information – Payment details for invoicing and transactions.
• Communication Records – Emails, phone calls, and messages between you and TPS.
• Website Usage Data – IP addresses, browser types, and pages visited when interacting with our website.

The information we collect is used to:

• Deliver property services, commercial cleaning, and maintenance solutions.
• Respond to enquiries and provide quotes.
• Manage accounts, billing, and project documentation.
• Improve our services and website functionality.
• Send updates, newsletters, and relevant communications (you can opt out anytime).
• Ensure compliance with legal and regulatory obligations.

We respect your privacy and do not sell or trade your personal information. However, we may share it with:

• Service Providers – Third-party contractors or suppliers who assist in delivering our services.
• Regulatory Authorities – If required by law or to comply with legal obligations.
• Internal Teams – For operational purposes within TPS.

All third parties are bound by confidentiality agreements to ensure your information remains secure.

TPS takes the security of your data seriously. We implement technical and organisational measures to protect your information from unauthorised access, misuse, or loss. Our staff are trained in data protection practices to ensure compliance at all levels.

You have the right to access, correct, or update the personal information we hold about you. If any details are incorrect or outdated, please contact us at admin@tpservices.com.au or call 1300 360 379.

Our website uses cookies to improve user experience and gather analytical data. Cookies allow us to recognise returning visitors and personalise content. You can disable cookies in your browser settings; however, this may affect website functionality.

Our website may contain links to external sites. TPS is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before sharing any personal information.

TPS may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.

For questions regarding this Privacy Policy or to exercise your rights, please reach out to us at:

Email: admin@tpservices.com.au

Phone: 1300 360 379

Your privacy matters to us. Thank you for trusting TPS with your personal information.